Terms & Conditions
Please read these Terms carefully before using Winixco’s SaaS platform. By using our service, you agree to these terms.
Terms of Service (SaaS)
Scope. These Terms govern your use of Winixco’s SaaS platform, including web application, APIs, and related services.
1. Account Registration
Customers must provide accurate information and keep account credentials secure. You are liable for all activity under your account.
2. Subscriptions & Billing
- Subscriptions are offered on monthly or annual plans. Billing cycles begin on activation date.
- By subscribing you authorize Winixco (and our payment processors) to charge the payment method you provide for recurring fees until subscription cancellation.
- We may offer trial periods — trial usage and limits will be disclosed. At the end of a trial, charges begin automatically unless cancelled before the trial ends.
3. Non-Refundable Items
The following items are explicitly non-refundable once charged or consumed:
- Monthly subscription fees
- Annual subscription fees once activated
- AI credits consumed
- Setup or onboarding fees
- Custom integrations
- Cloud Storage charges (storage for customer data and backups)
4. Usage Limits & Fair Use
Plans may include limits (users, API calls, AI credits, storage). Excess usage may be billed or throttled. Fraudulent or abusive use may result in suspension.
5. Customer Data & Ownership
Customers retain ownership of all uploaded recruitment data. Winixco processes such data only to provide services. Customers are responsible for obtaining necessary consents from job applicants and other data subjects.
6. Service Levels & Support
We aim for high availability but cannot guarantee uninterrupted service. SLAs and support response times depend on your subscription plan.
7. Intellectual Property
Winixco owns the Service, trademarks, and software. Customers receive a limited license to use the Service during their subscription.
8. Confidentiality
Both parties must protect confidential information of the other and disclose it only when required to provide the Service or by law.
9. Limitations of Liability
Winixco’s total liability will not exceed the fees paid in the 12 months prior to a claim. We are not liable for indirect or consequential damages.
10. Termination
Either party may terminate subscriptions per agreed terms. Customers may export their data for a limited period after termination. Data may be deleted after this window.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Global customers agree to resolve disputes via arbitration in India or mutually agreed jurisdiction.
